1. Plug in your new headset and wait for about 30
seconds for the Headset driver to be installed, it’s an automatic process.
2. Open 3CX Settings page
3. In the settings panel select Audio/Video and
scroll down to Headset Integration
and click a dropdown menu where headset
providers are listed and select “Jabra“
You will see either Headset not
available – the headset is not connected properly or the driver is still being
installed. Or connected with the headset name in a green box.
If you see Headset not available
click on the Connect headset button.
A new window will appear where you can
connect to the headset, select the headset from the list and press on the
connect button.
Now your Headset should be shown in green
box.
With all the steps done you are now using Jabra integration
for your headset. With this you can use the headset functions with 3CX for
easier call functionality.
From the front of the headset you have the Mute button and Status indicator LED as shown in the picture.
And on the side of the headset you can find
the Pick Up/ Hang Up button also
shown on the picture. (Some headsets will have Microsoft Teams integration for
notifications if you press the button it will take you to the notification
center in Microsoft Teams.)
