3CX Audio Settings and Camera

 

Open 3CX client in Google Chrome   Image Placeholder   and go under Settings   Audio/Video:

 

 Image Placeholder


Select your default Camera, Speakers and Microphone as the headset device and set the Ringer on your Speakers to be able to hear incoming calls through your PC speakers.

This setting is only to change the ringer output to your PC speakers and keeps headset as the communication device.

Image Placeholder

Managing volume level on:

Windows 7

Windows 7 Audio Settings


Right click on the volume icon will show the related menu to access Playback and Recording devices. As first go on the Playback tab and select your headset as default device.


Repeat the same action for Recording devices. Headset device should set as default.

















Windows 7 Volume Settings


In this section you can manage the volume level of the headset and the ringer separately. Right click on your volume icon and go to Open Volume Mixer.

On the mixer you can switch between headset and speakers by clicking on the device name under the device icon.

Set the volume as your preference for both devices. Speakers – to low level, Headset – normal conversation level.










                  



Windows 7 Background Noise

In case you will be having an issue with the background noise you need to adjust the microphone sensitivity to a lower amount. Right click on your volume icon and go to Sounds. Choose your headset and right click it again and go to Properties.


Image Placeholder


Head to Levels and adjust the value lower. Then press OK.

Image Placeholder
 


Windows 10

Windows 10 Audio Settings


Right click on the volume icon will show the Sounds menu to Access Playback and Recording devices.

First go on Playback tab and set your headset as default device. Apply the same on Recording tab, select your headset device and set it as default.

 Image Placeholder


Windows 10 Volume Settings

Left click on the sound icon in below right corner will open up the volume bar and clicking on the arrow on the right top corner will expand your list of devices.

 Image Placeholder

Volume levels can be adjusted differently by switching between devices. Set Speakers – to low level, Headset normal conversation level.

Image Placeholder